
Applying for the Santam Learnership online? The application system uses automated filters. If you answer certain questions incorrectly, the system will instantly disqualify you because you do not meet the minimum requirements.
Here is exactly what to expect on the application portal and how to answer the trick questions correctly.
Location Clarification
While the portal might show “Johannesburg, Gauteng,” the official listing states this is a Nationwide opportunity. When asked for your Region/City, be honest and enter where you currently live.
Step-by-Step Application Guide
Step 1: Getting Started
- Upload CV: This is the very first step. Ensure your CV is updated, saved as a PDF (recommended), and under 10MB.
How to Set Up Your CV for the Santam Learnership
Keep your CV simple, neat, and short. Do not use big, confusing words. The people reading your CV just want to see if you meet their rules.
Here is exactly how your CV should look from top to bottom:
- Your Personal Details (Top of the page)
This tells them who you are and how to call you. Write these clearly:
- Full Name and Surname:
- ID Number: (This proves your age and that you are South African)
- Phone Number: (Make sure this number is always on)
- Email Address: (Use a professional email, like your name and surname)
- Home Address: (City and Province)
- Your Schooling (Education)
Because this learnership is strictly for people with Matric only, this section must be very clear.
- Highest Grade Passed: Grade 12 / Matric
- Year Passed: (Example: 2023)
- Name of High School:
- Important: Do NOT put any college or university degrees on your CV. If they see a degree, they will throw your CV away.
- What You Are Good At (Skills)
List 3 to 5 simple things you are good at.
- Examples: Good at working with people, hard worker, good at mathematics, fast learner, or knowing how to use a computer (Microsoft Word).
- Languages: List the languages you speak and write (Example: English, Zulu, Sepedi).
- Work Experience (Only if you have it)
If you have never worked before, that is 100% okay! Just write: “No Work Experience.” If you have worked a small job, keep it short. Remember, it must be less than 1 year of work in total.
- Job Title: (Example: Cashier or Volunteer)
- Company Name:
- Dates: (Example: Jan 2024 to June 2024)
- References (People they can call)
Add 2 people who know you well and can tell the company that you are a good person. Do not use your family members. Use a past teacher, a church leader, or a community leader.
- Name of person:
- What they do: (Example: High School Teacher)
- Phone number:
Very Important CV Tips:
- Check for mistakes: Ask a friend to read your CV to check for spelling mistakes.
- Save it as a PDF: When you are done typing your CV on your phone or computer, save it as a “PDF” file. This stops the words from moving around when the company opens it.
- Do not forget your results: When you apply online, make sure you send your CV AND a copy of your Matric results!
Step 3 & 4: Work Experience & Formal Education
- Work Experience: If you have never worked, leave this blank or select “No experience.” If you have worked, ensure the total time is under 1 year.
- Formal Education: Add your High School details.
- Qualification Type: Select NQF 4 – National Senior Certificate / Matric / Grade 12.
- Do not add any university or college degrees here.
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Step 5: The "Make or Break" Questionnaire
This section contains the trick questions. You must align your answers with the strict rules of the learnership. Here is exactly how you must answer to pass the screening:
- Indicate your highest completed qualification
- Required Answer: NQF 4 – National Senior Certificate / Matric / Grade 12
- Warning: If you select NQF 5 (Certificate) or anything higher like a Degree or Diploma, you will be disqualified.
- Are you currently studying or completed a post-matric qualification?
- Required Answer: No, not currently studying
- Did you achieve 50% or more in English and a 2nd language in Matric?
- Required Answer: Yes, achieved 50% and more
- Did you achieve at least 40% in Mathematics or 60% in Mathematical Literacy in Matric?
- Required Answer: Yes, 40% or 60% and more
- Are you currently unemployed and available immediately?
- Required Answer: Yes, unemployed & available immediately
- Note: Your “Current Notice Period” must also be set to Available Immediately and “Current Annual Remuneration” should be 0.00.
- Indicate your years of working experience
- Required Answer: No experience OR (0-1) Years of working experience
- Warning: Selecting 2-3 years or more will disqualify you.
- Have you been on a short-term insurance learnership through INSETA before?
- Required Answer: No
- Do you give the company permission to conduct background checks?
- Required Answer: Yes
- Warning: Selecting “No” will end your application.
Final Checklist Before Submitting
- Did you attach your Matric Results? (You can upload this under “Additional Information” or combine it into one PDF with your CV).
- Did you confirm you have no post-matric qualifications?
- Are you definitely between 18 and 28?
Double-check your answers before hitting submit. One wrong click on the education or experience questions can cost you the opportunity!




